The county where I am currently working has one of the most wretched computer systems in creation. Everything is messy: it is just workaround on top of workaround. There are so many places where you can do real damage. For example, how do you handle a new salary schedule? Just overwrite the old one. And
Tag: customer service
Creativity versus Rules
As I was preparing to leave a former position I spent most of my time writing instruction booklets. I knew that the new incumbent might be newly promoted or new to the business of education. This person might need a few guidelines. I have never regarded these instructions as rules. At best they are helpful