workarounds

Tag: workarounds

I Never Want to Talk to You Again

The county where I am currently working has one of the most wretched computer systems in creation. Everything is messy: it is just workaround on top of workaround. There are so many places where you can do real damage. For example, how do you handle a new salary schedule? Just overwrite the old one. And

May 16, 2014 Short URLcustomer experience, customer satisfaction, customer service, customer support, information systems, workaroundsManagement, Public Schools, Technology

Not too long ago I put this one word sign on my desk: Workaround? The meaning being that I should constantly ask myself “Is this a workaround?” If yes, fix the root cause. Perhaps I am working around a person I don’t trust? That has to be addressed too. Workarounds arise when you have to

September 23, 2013 Short URLbusiness, computers, continuous improvement, fiscal, information technology, Management, problem solving, process. software, workaroundsBook Reviews, Working Together