Tag: workload

Make Them Cry “Uncle!”

My boss and mentor used to chastise me.  “Pile work on your staff until they cry ‘uncle’ ” she would say. Is that really a valid management technique?  Sounds a bit draconian. “Not at all,” she would counter.  “You don’t really know if they are working at full capacity until you give them too much

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Mission Statements

OK I get it – a mission statement is important.  “It is the philosophy that guides how we do business every day” says Starbucks.  Everyone we hire and everything we do needs to be aligned.  Get the right people on the bus and the wrong people off the bus and… droning noise in background while

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