My mother recently had a fence replaced. The “Fence Guy” was a self-employed franchisee for a national chain. When he did not show up on the appointed day my mother left three unreturned messages before complaining to the franchisor. Fence Guy eventually called back and said he was behind and he would be there in three weeks.
Tag: deadlines
Reasons, Excuses, Rationalizations
January 26, 2014 Short URLappropriate work behavior, behavior, best practice, business, choice, choices, communication, deadlines, dependability, excuse, explanation, Management, missing deadlines, problem solving, rationalization, reason, reasonable person defense, reliability, schedule, workManagement, Productivity
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Bernadine: Great discussion. I am definitely in the "write it down" camp. As long as you create an environment where procedures…
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Book Review: Magic Words by Tim David | FiscalShare: […] book is actually a great supplement to the book I recently reviewed: Why Motivating People Doesn’t Work. In that book Susan…
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An Authoritarian Education | FiscalShare: […] these are children you say. They need to be led and guided. Thinking back to the book “Why Motivating…
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Fiscalshare: Thanks for your thoughtful comments. I have been in numerous trainings where some of the busy participants are not on…
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derekm8201: Respectfully, I disagree with the assessment of the root cause. Devices in themselves don't cause bad behavior, it's the people…
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