Tag: Jeff Attwood

Speed versus Quality

Bob came to see me.  “When the examiners come just say Plan, Do, Check, Act.”  “Um, What?”  “Oh and Alignment and Implementation.  That’s key.”  I rolled my eyes only after he left my office.  The Baldridge examiners were coming and I had a script to follow, apparently. Thanks Cavegirl for the book recommendation Why Business

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