Month: May 2013

TouchPoints: “How Can I Help?”

This is a book about interruptions.  No, not how to limit them, avoid them, or schedule them.  It suggests that we should embrace them – because this is where the real business of business occurs.  The most powerful question you can ask when interrupted is “How can I help?” I would also suggest that an interruption

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Spreadsheet Best Practices

Many of us have worked with Excel spreadsheets for years and consider ourselves to be pretty good at them.  Then I ran across the website Best Practices Modeling website.  I learned a lot and I’ve been converting some of my more complicated models into the Best Practices system. My main takeaways are: Use separate, differently

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